Debt collection and repossession
Know your rights when a debt collector demands payment or takes your stuff because you cannot pay your bills.
Someone’s demanding money
When you cannot pay for things you’ve bought or money you’ve borrowed, the person or company you owe money to will probably chase you to get the money back.
Find out what happens if:
- you do not pay debts back
- a collection agency is chasing you for a debt
- you do not agree with a debt.
Someone wants to take your stuff
When you take out a loan or buy something on store credit or hire purchase, you sign a contract. If it was in the contract, the person or company can take back the thing you bought if you do not pay for it as agreed.
Someone loaning you money can ask you to list things you own in the credit contract. These things are your security — and if you get too far behind in your payments or breach the contract, they can take these things off you and sell them to recover their money.
Who to contact for more help
If you need more help or have questions about the information or services on this page, contact the following agency.
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Consumer Protection
Contact and agency details
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