Free health advice
Find out who to contact to get free health advice for you and your family.
Call 111 if you’re in an emergency.
If there’s a serious risk that people could be injured or property damaged, do not hesitate to call 111.
Get free health advice over the phone
Call Healthline any day or time on freephone 0800 611 116.
Call if you:
- feel unwell but you’re not sure whether you need to see a doctor
- need some urgent advice about a family member or friend who’s sick
- are on holiday in NZ and want to know where the nearest doctor or pharmacy is.
If you need to talk to someone in your own language, you can ask for a translator.
Healthline — Health New Zealand
COVID-19
Information about COVID-19 is available on the Health New Zealand website — COVID-19.
Child health
Call Plunketline anytime for advice about child health concerns on freephone 0800 933 922.
Vaccination Healthline
Call for support for COVID-19, flu, measles and whooping cough vaccines on freephone 0800 282 926.
You can call to , Monday to Friday.
Disability Helpline
Call for health advice for the disabled community on freephone 0800 111 213 or text 8988.
Disability Helpline — Health New Zealand
More free health advice
Whakarongorau Aotearoa provides a range of free over-the-phone health services.
Whakarongorau Aotearoa — New Zealand Telehealth Services
Who to contact for more help
If you need more help or have questions about the information or services on this page, contact the following agency.
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Healthline
Contact and agency details