Renting

Find out about the rights and responsibilities of tenants, landlords or flatmates and what can and can’t be included in tenancy agreements.

Tenancy Services — Starting a tenancy

Find out about rental prices in your area, rent, bond and other expenses that landlords and tenants need to pay, such as water charges. There are some fees landlords cannot charge for such as letting fees and key money.

Tenancy Services — Rent, bond and bills

The healthy homes standards are specific and minimum legal standards for heating, insulation, ventilation, moisture and drainage, and draught stopping in rental properties.

They became law on 1 July 2019 and must be fully implemented by 1 July 2024.

Tenancy Services — Healthy homes

Both tenants and landlords have responsibilities for keeping the property in a reasonable state of repair.

Find out about issues including:

• mould and dampness
• heating, insulation and ventiliaton
• locks, security and access
• pests and infestations
• noise control, laws and bylaws.

Tenancy Services — Maintenance and inspections

Both landlords and tenants have responsibilities when ending or changing tenancy. Find out about giving notice and changes in landlords or tenants, including subletting.

Tenancy Services — Ending a tenancy

When a tenant or landlord breaches the Residential Tenancies Act 1986, it’s important to understand how it can be resolved. The Tenancy Tribunal can help you if you have an issue with a tenant or landlord that you can’t solve yourself. Find out about the dispute process and types of mediation and resolution. 

Tenancy Services — Disputes

Tenancy Service does not deal with issues between flatmates.

Find other support

Search through a wide range of resources — online tools, templates, forms, agreements, fact sheets and videos.

Resources include:

• bond lodgement or refund forms
• types of rental agreements
• notice templates
• application or complaint tools.

Tenancy Services — Forms and resources