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Support someone in prison

If you know someone in prison, you can support them by visiting, calling or writing to them.

Visit someone in prison

The person in prison needs to arrange to send a visitor application form to you. The forms are not available online.

Once you send in the form, security checks are done before you’re approved as a visitor. 

The application process also applies to all children under 18.

Visit a prisoner — Department of Corrections

Send mail and other items

You can send letters to people in prison. You may be able to send other items, such as clothing or books —  but each prison has its own rules. Contact the prison directly to check if other items can be sent.

You can send an email that will be passed on to the prisoner. As prisoners do not have access to computers, they can only write back by post.

Write to a prisoner — Department of Corrections

Send money

You can send money through online banking. The money is then credited to the prisoner’s trust account so they can buy approved grocery items.

As of , prisons no longer accept cash.

Access to money — Department of Corrections 

Phone calls

Phones are located in the common areas of each unit. Phone calls are free, but the phone number must be approved.

All calls are recorded and may be listened to by prison staff.

Phone calls — Department of Corrections

Find someone in prison

If you want to contact someone in prison but do not know where they are, you can write to the Department of Corrections. 

Find a person in prison — Department of Corrections

Who to contact for more help

If you need more help or have questions about the information or services on this page, contact the following agency.

Utility links and page information

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