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Contact the Citizenship Office

Check the progress of your application:

To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.

Check the progress of your application

Freephone:

0800 22 51 51 (NZ only)

Phone: +64 4 462 0651 (outside NZ)
Email:
Contact centre hours: Monday to Friday, 9am to 5.30pm
Postal address:
PO Box 10680
Wellington 6140
Online information:

What to include when you email us:

For enquiries about a current application, email citizenship@dia.govt.nz and include:

  • the applicant’s full name, date of birth and country of birth
  • the delivery address and daytime contact number
  • details about your enquiry.
For general enquiries, email citizenship@dia.govt.nz and include your daytime contact number.

Contact us through NZ Relay

If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.

New Zealand Relay

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