Whakarongorau Aotearoa runs New Zealand telehealth services across 7 digital channels — including phone, text and webchat. These services are:

• funded by the government
• free to the public
• available 24 hours a day, 7 days a week.

Telehealth services offered

The New Zealand telehealth services include:

• Healthline — Ministry of Health
• Disability Helpline and emergency services (COVID-19) — Disability Support Services | MSD
• Vaccination Healthline — Health NZ — Te Whatu Ora
• Need to talk? — 1737 mental health service
• Quitline
• Sexual Harm Healthline: Safe to talk
• Alcohol and Drug Helpline
• Depression and Anxiety Helpline
• Puāwaitanga counselling service
• Gambling Helpline
• Immunisation Advisory Centre
• National Poisons Centre
• General Practice after-hours service
• Screening services: cervical and bowel screening coordination centres.

See the full list on the Whakarongorau Aotearoa website.

Telehealth services — Whakarongorau Aotearoa

How telehealth services are supported

The services are supported by clinical teams of registered nurses, mental health nurses, psychologists, psychotherapists, psychiatrists, counsellors, doctors, paramedics, poisons officers, health advisors, family and sexual harm professionals, and emergency triage nurses.